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Norstar 616 & 824 PBX: Manufacturer support discontinued 2002; Norstar CICS & MICS PBX: Discontinued October 2010, manufacturer part support ends October 2014; Norstar Voice Mail: Discontinued December 2003; Norstar Call Pilot Voice Mail: Discontinued October 2010, parts available until October 2014Chicago Headquarter CCS Nortel Support Group Nationwide Sales and Support: 877-598-3999 Email us at Support@ConvergedSystems. com Nortel Northbrook sales, install, & support! Business Communication Solutions Migrate your Nortel promotions!Converged Communications Systems, LLC, is a full Nortel sales and service partner offering business telephone systems and professional services, support, and maintenance. Morgan Birgé helps many Chicagoland clients with Avaya managed services for a variety of Nortel products, and we can help you keep your CS1000 system going. 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